Emergency
| What | How to reach | Note |
|---|---|---|
| Police, fire, ambulance, rescue | 911 | National unified hotline, free, 24/7 |
| Main hospital (all three towns) | Bantayan District Hospital, Bantayan town (reported in Brgy. Ticad) | Provincial hospital with ambulances; phone number and emergency-room hours to be confirmed |
| Coast Guard | Sub-station in Brgy. Pooc, Santa Fe | Phone to be confirmed; in an emergency use 911 |
Santa Fe
| Office | Address | Phone / Email | Online |
|---|---|---|---|
| Municipal Hall / Mayor’s Office | Pooc, Santa Fe | (032) 438-9610 (Citizen's Charter 2026) or (032) 234 6935 (website) – being checked · [email protected] | santafecebu.gov.ph |
| Tourism Office | Municipal Hall (to be confirmed) | via Municipal Hall | Tourism page – includes a list of registered accommodations |
| MDRRMO (disaster response, 24/7) | to be confirmed | use 911 | MDRRMO page |
| Municipal Health Office | to be confirmed | to be confirmed | Health page |
| Police (PNP), Fire (BFP) | to be confirmed | use 911 | – |
| Port of Santa Fe (Cebu Port Authority) | Santa Fe port | [email protected] | cpa.gov.ph · Facebook |
| Sto. Niño Parish | A. Batobalonos St., Poblacion | (032) 438-9072 (to be confirmed) | – |
Bantayan (town)
| Office | Address | Phone / Email | Online |
|---|---|---|---|
| Municipal Hall / Mayor’s Office | Poblacion, Bantayan | 460 9063 (Province of Cebu, 2026) | lgubantayan.gov.ph |
| Tourism Office | Municipal Hall (to be confirmed) | (+63) 963 727 8105 (Province of Cebu, 2026) | – |
| Municipal Health Office | to be confirmed | to be confirmed | Facebook (linked from the town website) |
| Bantayan District Hospital | Bantayan town (reported in Brgy. Ticad – to be confirmed) | to be confirmed | – |
| Police (PNP), Fire (BFP), MDRRMO | to be confirmed | use 911 | – |
| Sts. Peter and Paul Parish | Suba (Poblacion) | (032) 460-9230 (to be confirmed) | – |
Madridejos
| Office | Address | Phone / Email | Online |
|---|---|---|---|
| Municipal Hall / Mayor’s Office | Poblacion, Madridejos | to be confirmed | madridejoscebu.gov.ph (site was offline in November 2026) |
| Tourism Office | Municipal Hall (to be confirmed) | 0917 322 5688 (town website 2023, being re-checked) | – |
| Rural Health Unit | to be confirmed | 0919 610 0058 (2023, being re-checked) | – |
| Police (PNP) | – | 0998 598 6376 · (032) 439 9196 (2023, being re-checked); emergency 911 | – |
| Fire (BFP) | – | 0970 664 2330 (2023, being re-checked) | – |
| MDRRMO | – | 0921 423 3837 (2023, being re-checked) | – |
| Immaculate Conception Parish | Poblacion | (032) 439-7301 (to be confirmed) | – |
Getting here: ports and ferries
| Who | Route | Contact | Online |
|---|---|---|---|
| Port of Hagnaya (Cebu Port Authority) | mainland port in San Remigio | [email protected] | cpa.gov.ph |
| Island Shipping Corporation | Hagnaya ↔ Santa Fe | (032) 266-0718 · (032) 340-6453 · [email protected] | islandshipping.com.ph |
| Super Shuttle Ferry | Hagnaya ↔ Santa Fe | Hagnaya port 0969 601 2777 · Santa Fe port 0969 601 4777 · main (032) 361 2503 | supershuttleroro.com |
| Aznar Shipping | Kawit (Medellin) ↔ Santa Fe | (032) 238-0042 · 0917-712-4991 · [email protected] | aznarshipping.ph |
| San Remigio Municipal Hall (Hagnaya) | – | (032) 435-9028 · [email protected] | sanremigio.gov.ph |
Schedules and fares change. Check with the operator before you travel, especially in Holy Week and at Christmas.
Province and region
| Office | Contact | Online |
|---|---|---|
| Cebu Provincial Tourism Office | Capitol Compound, Cebu City · (032) 888 2328 loc. 3902 / 3006 · [email protected] | |
| Province of Cebu | Cebu Provincial Capitol | cebu.gov.ph · Facebook |
| Department of Tourism, Region VII (Central Visayas) | to be confirmed | tourism.gov.ph regional offices |
Booking safely
Since late 2025 there have been many fake resort pages and booking scams on Bantayan Island. The island’s hotel group, the One Island Tourism Association, and the Department of Tourism advise you to:
- book only through the resort’s official website or verified page;
- never pay into a personal name or private e-wallet;
- check the resort against the Santa Fe list of registered accommodations on the town website.
FAQ
Where is the tourism office?
Each town has its own office at its Municipal Hall. Santa Fe’s is in Barangay Pooc, contact (032) 438-9610 (Citizen's Charter 2026) or (032) 234 6935 (website) – being checked · [email protected]. Bantayan’s and Madridejos’s are in their town halls in the Poblacion. Office hours are not confirmed yet. Unverified – confirm locally.
What is the tourism office’s Facebook page?
We list a Facebook page only after the office confirms it to us. Fake pages exist, so be careful with pages that ask for payment.
What number do I call in an emergency?
911, from any phone, free of charge.
Where is the nearest hospital?
Bantayan District Hospital in Bantayan town (reported in barangay Ticad). It serves all three towns, has ambulances and now does some surgery. It is a Level 1 hospital; ask there whether serious cases are transferred to Cebu.
Which ferry should I take?
Most visitors take a RoRo ferry from Hagnaya (San Remigio) to Santa Fe, which takes about one hour (plus waiting time at the port). Aznar also runs Kawit (Medellin) to Santa Fe.
Last checked: November 2026 · Status: unverified – confirm locally.
Find it on the map
- Santa Fe Municipal HallDirectionsReviews & photos
- Bantayan Municipal HallDirectionsReviews & photos
- Madridejos Municipal HallDirectionsReviews & photos
- Bantayan District HospitalDirectionsReviews & photos
- Sts. Peter and Paul Parish ChurchDirectionsReviews & photos
- Santa Fe Port (ferry to Hagnaya)DirectionsReviews & photos
- Hagnaya Port, San Remigio (ferry to Santa Fe)DirectionsReviews & photos
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Local guide check pending